Privacy Policy

MacDonald Plumbing Supplies are committed to preserving your privacy and we comply with the data protection laws applicable to the UK. Please read the following privacy policy to understand how we use and protect the information that you provide to us. 

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. 


We will collect information about you when you open an account, register with this website, place an order for products or services or request further information from us.  The type of information we may collect includes your name, postal address, email address and telephone number so that we can contact you accordingly. 

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us. 


We may use the information provide by you:

• To process your order or manage your account (if applicable)

• To contact you for your views on our services

• To notify you about important changes or developments to our site or services

• To provide a more personalised experience

• For record keeping purposes

• To keep you informed about our products and services that we offer

• For market research purposes on an anonymous basis to track activity on our site, to publish trends and/or to improve usefulness and content.

We only retain your information for a limited period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so.  We are required to keep some records for a longer period of time for legal purposes.


We never make your personal details available to outside companies for marketing purposes. The information you provide to us may be accessed by or given to third parties.  Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.  We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. 

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. 

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.    


Cookies are small amounts of information which we may store on your computer. 

We do not use cookies on our website. 


We take protection of your information seriously and have appropriate security measures in place to keep it safe.  Internally, we restrict access to personal information.  Only employees who need the information in order to do their jobs have access.  We never transfer your data outside of the UK.  


You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us at  


Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification. 


All comments, queries and requests relating to our use of your information are welcomed and should be addressed to