Terms & Conditions

 

1. Company Details

Name: MacDonald Plumbing & Heating Supplies Ltd
Registered Office: 8 Parcock Place, Oldmeldrum, Aberdeenshire, AB51 0PH
Company Registration Number: SC354984
VAT Registration Number: 974260015
Country: United Kingdom
Region: Scotland
Company Type: Private Limited Company
Current Status: Active

2. Acceptance of Website Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy, which forms part of these terms. If you do not accept any part of these terms, please do not use this website.

If you place an order for any goods through this website, our Terms & Conditions of Sale will apply to that transaction.

3. Access and Changes to the Website

We reserve the right to modify, suspend, or withdraw the website or any part of it at any time without notice. We may also revise these Terms & Conditions periodically. Please review them regularly, as your continued use of the website constitutes acceptance of any changes.

This website and its content are intended for use by individuals in the United Kingdom. Use outside the UK may be restricted by local laws.

All images shown on the website are for illustration purposes only and actual products may vary.

4. Ordering and Contract Formation

  • You place an order by completing the checkout process online.

  • Before submitting, you will have the opportunity to review and amend your order.

  • You will receive an order acknowledgement by email confirming your order details.

  • A contract is only formed when your order is dispatched, at which point a dispatch confirmation email will be sent.

We may refuse or cancel an order if:

  • The goods are unavailable

  • Payment cannot be authorised

  • There is a pricing or product description error

  • You do not meet the eligibility criteria outlined in our Terms & Conditions of Sale

5. Cancellation and Returns

Consumers have the right to cancel most online purchases under the Consumer Contracts Regulations 2013 within 14 calendar days of receiving the goods. To do so, please contact us via email or phone with your order details.

Returned goods must be unused and in original packaging unless faulty. Exceptions may apply to made-to-order or customised items. For full details, see our Returns & Cancellation Policy. 

6. Account Security

If you create an account on our website, it is your responsibility to keep your login credentials secure. You are responsible for all activity under your account. Please notify us immediately if you suspect any unauthorised access.

We reserve the right to disable any account if we believe you have breached these terms.

7. Accuracy of Information

We make reasonable efforts to ensure the accuracy of content on this website, but all information is provided “as is” and for guidance only. No warranty (express or implied) is given regarding its accuracy or completeness.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Loss of revenue, profit, data or business

  • Loss of goodwill or reputation

  • Indirect, consequential, or incidental losses

This limitation does not exclude liability for death or personal injury caused by our negligence, fraud, or any matter for which it would be unlawful to exclude liability.

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015.

9. Viruses and Security

While we take reasonable precautions, we do not guarantee the website will be free from viruses or other harmful components. You are responsible for ensuring your own security and data protection.

10. External Links

Links to third-party websites are provided for your convenience only. We have no control over and accept no responsibility for their content or any loss or damage that may arise from your use of them.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is protected by copyright and remains the property of MacDonald Plumbing & Heating Supplies Ltd or its licensors.

You may download or print extracts for personal or internal business use only. Commercial use, redistribution, or modification of content is strictly prohibited without prior written consent.

All brand names are trademarks of their respective owners.

12. Privacy and Cookies

Our use of your personal data is governed by our Privacy and Cookie Policy, in compliance with the UK GDPR and the Data Protection Act 2018.

13. Contact Information

For any queries, complaints, or legal notices, please contact:
Email: sales@macdonaldplumbingsupplies.co.uk
Phone: 01467 269372
Office Hours: Monday–Friday, 9am–4pm

14. Governing Law and Jurisdiction

 

These Terms & Conditions, and any dispute or claim arising out of or in connection with them, are governed by Scottish law. You agree to the exclusive jurisdiction of the Scottish courts.